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Network Administrator

Location: London, Ontario

Network Administrator
StarTech.com Ltd. is a global manufacturer of hard-to-find parts and accessories that connect and enhance business technology.  We make it easy for IT professionals around the globe to find and get the part they need to enable their business solutions. 
We innovate, design and make a wide range of unique, specialized or hard-to-find parts and accessories that connect and enhance business technology.  Our friendly, professional and responsive employees, proprietary web resources and channel partners ensure that the right product is delivered to the IT professional.
Founded in 1985, we are a privately owned company headquartered in London, Ontario Canada with operations in the USA, UK, France, Spain, Netherlands, Sweden, Belgium,  Italy and Mexico and coming soon…..Germany. We are on the INC 5000 honor roll in the United States, recognizing us as one of the fastest growing private companies for 6 consecutive years. In 2009 and 2011, StarTech.com was named one of the 50 Best Small and Medium Employers in Canada and also recognized as one of the top 50 Best Managed Companies in Canada in 2011 and again in 2012.
As a result of planned expansion and international growth, we are currently looking for a person to join and grow with our Information Technology team.  We require a Network Administrator to ensure the stable operation of the Enterprise Network Infrastructure.  This will includes the planning, developing, installing, configuring, maintaining, supporting and optimizing all network hardware, software, phone systems and communication links.  This individual will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology.  The Network Administrator will be accountable for the following systems: Cisco Routers, Cisco VPN, Palo Alto Firewalls, Juniper Switches, Juniper Wireless Infrastructure, Phone Systems and Inter-office Links.  The Network Administrator is a level 2 and 3 support resource, working in conjunction with the Help Desk, Business Applications and Systems teams.
Formal Education & Certification
  • College diploma or University degree in the field of computer science or related
  • Minimum of 3 years of experience as a Network Administrator
  • Certification in Cisco CCNA and Juniper JunOS is an asset
Knowledge & Experience
  • Working technical knowledge of current network hardware, protocols, and standards, including Cisco, Juniper
  • Strong knowledge of local and wide area network administration
  • Working experience with Enterprise Network Infrastructures
  • Working experience with Enterprise Wireless Network Infrastructures
  • Working experience with VoIP infrastructures
  • Working experience with monitoring tools such as vFogLight, vKernel and What’s Up Gold
  • Hands-on network troubleshooting experience
  • Good understanding of the organization’s goals and objectives
  • Knowledge of applicable data privacy practices and laws
Personal Attributes
  • Strong written and oral communication skills
  • Strong interpersonal skills
  • Ability to conduct research into networking issues and products as required
  • Ability to present ideas in user-friendly language
  • Highly self-motivated and directed
  • Keen attention to detail
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment
Job Responsibilities:
  • Participate in and support capacity planning and the development of long-term strategic goals for network, systems and software in conjunction with end-users and department managers
  • Contribute to and lead the development of infrastructure standards (technical, process, etc.)
  • Research and recommend innovative, and where possible automated approaches for network administration tasks.  Identify approaches that leverage our resources and provide economies of scale
  • Conduct research on emerging products, services, protocols, and standards in support of systems procurement and development efforts
  • Install new / rebuild existing network infrastructures and configure hardware, peripherals, services, settings, monitoring, configuring routing with BGP and OSPF, firewall policies, NAT rules QoS, bandwidth shaping, WAN optimization etc. in accordance with standards and project/operational requirements
  • Coordinate with other IT functions to implement network systems that utilize industry best practices to meet corporate objectives
  • Participate in negotiations with vendors, outsourcers, and contractors to secure software/hardware products and services
  • Perform daily system monitoring, verifying the integrity and availability of all network resources, traffic and interconnectivity, reviewing traffic logs, and verifying completion of scheduled jobs such as firmware and OS upgrades
  • Perform regular security monitoring and audit of systems; recommend and implement corrective actions
  • Ensure the integrity and security of internal and external network traffic in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance
  • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on network devices
  • Support application development teams throughout project lifecycles
  • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases
  • Create required reports in response to business user needs
  • Develop, document, and maintain policies, procedures and associated training plans for network administration and appropriate use
  • Manage and/or provide guidance to junior member of the team
  • Support Help Desk team with Level 2 and 3 incidents that are network related
  • Be part of the IT after-hours support on-call rotation
If you want to join a successful, growing and dynamic entrepreneurial company that provides competitive compensation and benefits, please submit your resume in confidence by applying on-line to www.startech.com

We appreciate all applicants however only those selected for an interview will be contacted.  No phone calls please.
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